Frequently Asked Questions
Everything you need to know about your Cleens experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a relaxed fit or choosing your true size for a tailored look.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund may incur a small restocking fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are your materials sustainably sourced?
At Cleens, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton and recycled polyester, and we are working toward 100% sustainability by 2025.
How should I care for my Cleens garments?
To maintain the longevity of your clothing, we recommend machine washing cold with like colors and hanging to dry. Avoid bleach and high-heat tumble drying to prevent shrinkage.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.